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Transport dept finds gaps in applications of Uber, Ola, TaxiForSure

The Delhi Transport Authority has found gaps in the applications it has received so far by all the taxi aggregators for a license to operate in Delhi. This includes filings from four companies including Uber, Ola Cabs, Taxi For Sure and NTL Call Cabs under the amended Radio Taxi Scheme. The department has sent “deficiency memos” to all these firms dated 24 January. The development will further push back the process of taxi aggregators getting a license to operate legally in the National Capital Region.

“It will take at least ten more days for companies to fill in all the gaps in the applications which will then be reconsidered by the department,” said a government official on the condition of anonymity. According to the letters reviewed by Business Standard, the application of Taxi For Sure, which has applied through a subsidiary called Serendipity Infolabs, has the maximum number of deficiencies while that of Ola Cabs has the least number with just one gap.

According to the authorities, Uber which has formed a subsidiary called Resourceexpert India has not registered the company stating that its purpose is to provide public transport service and may have to go back to the Registrar of Companies to make amends. Other things which are missing from its applications include certificate/undertaking for parking, the telephone number, email address and address proof of Delhi registered office, call centre arrangement details and feedback process/mechanism.

The company has also not given an affidavit stating that it follows the Motor Vehicle 1988 along with the Information Technology Act 2000. “While its taxis are governed by the Motor Vehicle Act, the web based application comes under the purview of the IT Act,” said the official. This may prove to be a sticking point as the company continues to argue that it is better governed by the IT Act as it is a technology platform and not a taxi company. Uber did not comment on the matter.

The application for Taxi For Sure was found to be deficient on all the same clauses as Uber and has also been asked to furnish details of the taxis, their drivers and its arrangement with the owners of the cars along with the induction schedule.

While NTL Call Cabs has not provided land use status of registered office and snap shot of web portal, Ola Cabs’ office lease agreement has been found to be not registered. Going by the gaps outlined, it seems that Ola cabs may be the first one to get the license as its application is the most complete. The company, which was the last to apply, has formed a subsidiary called Apra Cabs India. Meanwhile, defying the warnings from the government, all the companies continue to run in the capital even though they do not have a license to operate in Delhi.

While NTL Call Cabs could not be reached for a comment, Ola and Taxi For Sure did not respond to requests for comment.


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