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E-commerce boom: Temporary jobs open up, salaries reach for the stars

Education NewsNew Delhi: The rapidly growing e-commerce industry is becoming a job generator, with 1 lakh temporary jobs being added in the quarter ending December 2014 vis-a-vis 30,000 last year. In addition, there has been an up to 100% jump in salaries of temporary workers in certain entry-level roles in this sector compared with last year, according to the top staffing companies in India.

Staffing companies expect that for the next three years, the hiring of temporary workers will grow at a steady 60%. With around 70-80% of volumes or sales occurring in the weekends or in the festive season, e-commerce companies rely greatly on temporary staffing.

“As the volumes of these companies grow, the temporary staffing numbers are expected to grow in tandem,” says Manpower chief executive officer AG Rao. According to India Staffing Federation, the number of temporary jobs added last year in the same quarter was at around 30,000.

Staffing companies like Manpower, Teamlease, Ranstad, Kelly Services, Global Innovsource, are all cheering this trend as they are the first to benefit. Further, they are closely watching this space for more players like Alibaba to make an entry as they expect the demand for temporary staffing to further rise with growing competition.

Flipkart, Jabong, Amazon, Snapdeal and Caratlane are among many e-commerce players hiring temporary staff, according to Suchita Dutta, executive director, Indian Staffing Federation. The requirement for temporary staffing in e-commerce is mainly for delivery, warehouse, online marketing and customer services.

“The salary offered to field staffers is at around Rs 15,000. A project based back-end staff ‘s salary is up to Rs 50,000 while temporary staffers in functions like HR, finance and IT (all at junior levels) earn about Rs 55,000. The salaries across all these functions at the junior level have moved north by up to 100% when compared to the beginning of calendar 2013,” she adds.

The salaries of delivery boys and staff for project based back-end at the entry level have shot up by 100% while the paychecks of the remaining temporary staffing workforce catering the e-commerce has gone up by 60%.

Source: The Economic Times

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